Terms of use

1. General provisions These terms govern the use of the vkostadinov.coach platform (the "Platform"), provided by Veselin Kostadinov, Sofia, Bulgaria (the "Coach", "we"). Contact: team@vkostadinov.coach. By registering and using the Platform, you accept these terms. 2. Services The Platform provides online coaching services: individual nutrition plans, training programs, supplement recommendations, weekly/periodic progress check-ins, chat with the coach and personal live video training sessions. The specific scope depends on the subscription plan you choose, as described on the services page. 3. Registration and account Using the services requires registration with true and up-to-date information. The account is personal and may not be transferred. You are responsible for keeping your password safe and for all activity carried out through your account. The Platform is intended for persons over 18; persons between 16 and 18 may use it only with the consent of a parent/guardian. 4. Subscriptions and payments Payments are processed by Stripe Payments Europe, Ltd. — we do not store your card data. Subscriptions are monthly, renewing automatically every 30 days until cancelled. Prices are in euros (EUR) and are stated on the services page at the time of ordering. 5. Cancellation and termination You can cancel a subscription at any time from the "Subscription" section in the app. Upon cancellation the subscription does not renew, and access to the paid sections is retained until the end of the current paid period. Amounts for a period that has already begun are not refunded, unless the law requires otherwise. The right of withdrawal under Art. 50 ZZP for digital content applies in accordance with Art. 57, item 13 ZZP — with your express consent performance begins immediately and you confirm that you lose the right of withdrawal once performance has begun. 6. Free trial session Every new client is entitled to one free video consultation/session without a subscription. It is personal, one-time and not exchangeable for money. 7. Client obligations You undertake: to provide true information about your health condition in the onboarding questionnaire and to update it when it changes; not to share the plans and materials you receive with third parties; to use the Platform in good faith and in compliance with the law. 8. Intellectual property All plans, programs, texts, images and materials on the Platform are the property of the Coach and are intended solely for the client's personal use. Distributing, copying or reselling them without written consent is prohibited. 9. Health and liability The services do not constitute medical care or treatment — see the Medical Disclaimer, which is an integral part of these terms. The Coach is not liable for damages arising from inaccurate or incomplete information provided by the client, from failure to follow the instructions or from performing workouts under unsuitable conditions. Our liability is in all cases limited to the amount of the sums you have paid over the last 3 months. 10. Termination by us We may restrict or terminate an account in case of a material breach of these terms, abuse or unlawful use, after a warning where reasonable. 11. Changes We may update these terms; in case of a material change we will notify you through the Platform or by email. Continuing to use the Platform after the changes take effect constitutes acceptance. 12. Applicable law Bulgarian law applies. Disputes are resolved by the competent court in Sofia, and consumers may also use the EU online dispute resolution platform (ec.europa.eu/odr) or contact the Consumer Protection Commission (KZP).